Amabwiriza yo gukoresha

Ukimara gusura urubuga rwacu, gusaba quotation, kuvugana natwe cyangwa gukoresha serivisi zitangwa na Memiserve, uba wemeye aya Mabwiriza yo gukoresha aho bireba iyo mikoranire.

Niba ukorera mu izina ry'ikigo, umuryango cyangwa ikindi kintu gifite ubuzima bw'amategeko, uba wemeza ko ufite ububasha bwo kugihuza n'aya mabwiriza.

Niba utayemera, ntugomba gukoresha urubuga cyangwa gukomeza gukoresha serivisi.

Urubuga rwacu rutanga amakuru rusange ku serivisi zacu, paketi, ingero n'ubusobanuro bw'ibiciro. Rugenewe gutanga amakuru y'ubucuruzi no kwamamaza.

Ibisobanuro bya serivisi biri ku rubuga ni rusange. Ibyo tuzakora koko, igihe, ibitarimo n'inshingano bishobora guhinduka bitewe na quotation, proposal, paketi, renewal cyangwa scope of work twumvikanyeho.

Dushobora kuvugurura, kunoza, guhagarika cyangwa gukuraho content y'urubuga, ibisobanuro bya serivisi, features cyangwa uburyo paketi zubatswemo igihe icyo ari cyo cyose.

Quotation, proposal, invoice, renewal notice cyangwa inyandiko ya scope yasinywe bishobora kuba birimo andi mabwiriza y'ubucuruzi, uburyo bwo kwishyura, igihe, assumptions cyangwa inshingano zihariye kuri serivisi runaka.

Mu gihe habayeho kutumvikana hagati y'aya mabwiriza y'urubuga n'amasezerano yasinywe cyangwa quotation yemejwe kuri serivisi runaka, inyandiko y'iyo serivisi ni yo izakurikizwa.

Nta mushinga, akazi ka support cyangwa inshingano za serivisi bifatwa nk'ibyemewe kugeza igihe scope, igiciro n'ibisabwa kugira ngo bitangire byemejwe cyangwa byemezwa natwe mu bundi buryo.

Ufite inshingano zo gutanga amakuru nyayo, yuzuye kandi ku gihe adufasha gutegura quotations, gukora akazi, gutanga serivisi cyangwa support.

Ufite inshingano zo kubona approvals zo imbere, content, credentials, licences, permissions cyangwa access by'abandi bikenewe ku mushinga wawe cyangwa ubusabe bwa support, keretse twabyemeye mu buryo bugaragara ko ari twe tubikora.

Ugomba gusuzuma deliverables, requests, invoices, renewals n'itumanaho vuba kandi ukatumenyesha ikibazo cyangwa ubugororangingo uko bishoboka kose.

Ufite inshingano zo gukoresha mu buryo bwemewe n'amategeko serivisi iyo ari yo yose tuguhaye ndetse na content, amakuru, users cyangwa sisiteme usaba ko duhostinga, tugena, tubungabunga, twimura cyangwa dutera inkunga.

Ntugomba gukoresha urubuga cyangwa serivisi zacu mu bikorwa bitemewe n'amategeko, by'ihohoterwa, by'uburiganya, byangiza cyangwa byica uburenganzira bw'abandi.

Ntugomba kugerageza kwivanga muri sisiteme zacu, kwangiza umutekano, gushaka vulnerabilities nta ruhushya, kwinjiza malicious code cyangwa gukoresha nabi ibikoresho cyangwa konti zitangwa binyuze muri serivisi zacu.

Ntugomba gukoresha serivisi zacu mu kohereza ibintu bitemewe n'amategeko, kwica uburenganzira bw'umutungo bwite mu by'ubwenge, uburenganzira bw'ibanga cyangwa kohereza spam, scams cyangwa ubutumwa bw'ihohoterwa.

Dushobora guhagarika cyangwa kwanga access mu gihe dushingiye ku mpamvu zifatika ko ikoreshwa ritemewe n'amategeko, ridatekanye, rihutaza abandi cyangwa rinyuranyije n'aya mabwiriza cyangwa amasezerano ya serivisi akurikizwa.

Ibiciro byashyizwe ku rubuga ni ibyo kwifashishwa gusa keretse hagaragajwe ukundi. Igiciro cya nyuma gishobora guterwa na scope, uburemere, gutegura content, ibiciro by'abandi, umubare w'abakoresha, ikoreshwa, support ikenewe cyangwa ibyo gushyira mu bikorwa.

Keretse habayeho andi masezerano, invoices zigomba kwishyurwa hakurikijwe uburyo bwo kwishyura bwanditse kuri quotation, invoice cyangwa amasezerano ya serivisi.

Hari serivisi zirimo renewals zisubiramo, subscriptions, hosting, domains, licences, maintenance cyangwa ibiciro bya platform. Ibyo bishobora kwishyurwa ukwabyo cyangwa kongerwa igihe hakurikijwe amabwiriza y'ubucuruzi yatanzwe kuri iyo serivisi.

Taxes, bank charges, amafaranga ya mobile money, transfer costs cyangwa ibiciro bya platforms z'abandi bishobora gusabwa aho bibaye ngombwa keretse byanditswe ko birimo.

Uburenganzira bwose ku rubuga rwacu, branding, inyandiko, graphics, layouts, methods, templates, code n'ibindi bikoresho byihariye bikomeza kuba ibya Memiserve cyangwa abo byaturutseho keretse twabyemeye mu nyandiko.

Iyo uduhaye logos, content, documents, brand assets, credentials, datasets cyangwa ibindi bikoresho, uba wemeza ko ufite uburenganzira bwo kubikoresha no kutwemerera kubikoresha kuri serivisi twumvikanyeho.

Keretse amasezerano yihariye ya serivisi avuze ukundi, tugumana uburenganzira ku bikoresho twari dusanzwe dufite, know-how, frameworks n'assets zishobora kongera gukoreshwa kabone n'iyo zakoreshejwe mu gutanga umushinga wawe.

Uruhushya cyangwa kwimura deliverables za nyuma bishingira ku kwishyura amafaranga akenewe n'amabwiriza yihariye kuri iyo serivisi wamenyeshejwe.

Twihatira gutanga serivisi neza kandi ku rwego rukwiye, ariko kuboneka kwayo gushobora guterwa n'ibintu biri hanze y'ubushobozi bwacu, harimo internet, ikibazo cya platforms z'abandi, sisiteme z'umukiliya, abatanga hosting, cloud vendors, registrars cyangwa software providers.

Iyo support, igihe cyo gusubiza, maintenance windows, backups cyangwa monitoring bikurikizwa, ibyo bigenwa na package, quotation, support plan cyangwa amasezerano ya serivisi bireba.

Ntidushinzwe ibikorwa cyangwa kudakora kw'abandi batanga serivisi, impinduka z'ibiciro, outages, guhindura policies cyangwa failures zabo keretse amategeko cyangwa amasezerano yihariye yanditse avuze ukundi.

Ku rugero ntarengwa rwemewe n'amategeko, content y'urubuga n'amakuru rusange bitangwa uko biri kandi uko biboneka, nta cyemezo ko bizahora byuzuye, ari ukuri, bitazahagarara cyangwa bitarimo amakosa.

Ntidusezeranya ko serivisi izahuza na buri ntego keretse byemejwe mu nyandiko ku kibazo cyawe.

Aho amategeko abyemera, Memiserve ntizaryozwa igihombo kitaziguye, cy'inyongera, cyihariye cyangwa gikurikirana, harimo inyungu zabuze, amakuru yatakaye, opportunities zabuze, guhagarara kw'ubucuruzi cyangwa kwangirika k'izina biturutse ku gukoresha urubuga cyangwa serivisi.

Nta na kimwe muri aya mabwiriza gikuraho uburyozwe butemewe gukurwaho n'amategeko, harimo uburyozwe ku buriganya cyangwa ubundi amategeko atemera kugabanywa.

Dushobora guhagarika, kugabanya cyangwa kurangiza access ku rubuga cyangwa serivisi igihe bibaye ngombwa ku mutekano, kubahiriza amategeko, kutishyura, misuse, inactivity, impamvu z'imikorere cyangwa kurenga ku mabwiriza akurikizwa.

Ushobora guhagarika gukoresha urubuga igihe icyo ari cyo cyose. Kurangiza serivisi, cancellation, notice periods, refunds n'inshingano zo gutanga ibyakoreshejwe bigenwa n'amabwiriza y'ubucuruzi twumvikanyeho kuri iyo serivisi.

Dushobora kuvugurura aya Mabwiriza yo gukoresha buri gihe. Version iheruka gushyirwa ku rubuga ni yo izakurikizwa ku ikoreshwa rizaza ry'urubuga no ku mikoranire iri imbere aho bireba keretse amasezerano ya serivisi yihariye avuze ukundi.

Aya mabwiriza agomba gusobanurwa mu buryo bwubahiriza imikorere y'ubucuruzi kandi, keretse habayeho andi masezerano yihariye, ayoborwa n'amategeko akurikizwa ku bikorwa bya Memiserve mu Rwanda.

Niba havutse amakimbirane, impande zombi zigomba kubanza kugerageza kuyakemura binyuze mu biganiro by'ukuri mbere yo gutangira inzira zemewe z'amategeko, keretse hakenewe ubufasha bwihutirwa bw'amategeko.

Ku bibazo byerekeye aya mabwiriza, quotations, renewals cyangwa ikoreshwa rya serivisi, twandikire kuri info@memiserve.com cyangwa uhamagare kuri +250 783 840 688.