Politiki y'ibanga

Iyi Politiki y'ibanga ikurikizwa ku rubuga rwa Memiserve, forms zo kutwandikira, ubusabe bwa quotation, newsletters, ibikoresho bya live chat, ibikorwa bya support n'itumanaho ry'ubucuruzi rijyanye na byo.

Memiserve itanga serivisi za digital, imbuga za webu, imeyili y'ubucuruzi, support ya IT, cloud n'izindi serivisi z'ikoranabuhanga zifasha ubucuruzi. Muri iyi politiki, 'twe' cyangwa 'acu' bivuga Memiserve. 'Wowe' bivuga umushyitsi, umukiliya cyangwa umuntu wese dukorera amakuru.

Iyi politiki isobanura amakuru dukusanya, impamvu tuyakusanya, igihe tuyabika, abo dushobora kuyasangiza n'amahitamo ufite.

Amakuru yo kukumenya no kukugeraho nk'amazina yawe, izina ry'ikigo, aderesi ya imeyili, numero ya telefoni, aderesi n'andi makuru utanga igihe utwandikiye.

Amakuru ya serivisi n'ubusabe nka serivisi ushishikajwe na zo, ibyo umushinga wawe ukeneye, quotations wasabye, amateka ya support n'inyandiko z'itumanaho twagiranye.

Amakuru ya tekiniki n'ikoreshwa nk'IP address, ubwoko bwa browser, amakuru y'igikoresho, aho uri hafi, pages wasuye, inkomoko yakuzanye n'imikoranire yawe n'urubuga cyangwa ibikoresho biriho.

Amahitamo ya marketing n'itumanaho nk'uko wiyandikisha kuri newsletter yacu, usaba gukurikiranywa cyangwa wanga ubutumwa bwo kwamamaza.

Amakuru ya konti y'umukiliya cyangwa ay'imikorere uduha nkana igihe dushyiraho, tubungabunga, twimura cyangwa dutera inkunga serivisi ku bwawe.

Mu buryo butaziguye igihe wujuje form yo kutwandikira, usabye quotation, uduhamagaye, utwoherereje imeyili, uganiriye natwe, wiyandikishije ku makuru mashya cyangwa utwandikiye mu bundi buryo.

Mu buryo bwikora binyuze muri cookies, analytics, logs, security tools na widgets z'abandi zidufasha gusobanukirwa traffic, gukumira abuse no kunoza imikorere y'urubuga.

Biturutse mu mikoranire y'ubucuruzi nk'inama, ibiganiro bya serivisi, proposals, support tickets, onboarding, invoicing n'ibikorwa byo gucunga konti.

Biturutse ku platforms z'abandi wahisemo gukoresha natwe, urugero nk'abatanga domains, email platforms, hosting providers, ibikoresho bya live chat, newsletter systems cyangwa payment na service delivery platforms.

Kugira ngo dusubize ubusabe, dutegure quotations, dutange serivisi wasabye, ducunge support kandi dukomeze umubano dufitanye na we.

Kugira ngo dukoreshe, turinde, dukurikirane kandi tunoze urubuga rwacu, sisiteme, content, itumanaho n'uburyo abakiliya babona serivisi.

Kohereza service updates, administrative notices, invoices, reminders za renewal ndetse n'ubutumwa bwa marketing cyangwa newsletters aho byemewe.

Kugira ngo twubahirize inshingano z'amategeko, accounting, taxes, regulations, amasezerano n'umutekano, no kurinda ubucuruzi bwacu, abakiliya, abakoresha na sisiteme ku misuse cyangwa fraud.

Aho bikurikizwa, dukoresha amakuru bwite kuko biba bikenewe kugira ngo dufate intambwe wasabye mbere yo kugirana amasezerano cyangwa kuyasohoza.

Dushobora no gukoresha amakuru igihe ari ngombwa ku nyungu zemewe z'ubucuruzi bwacu nko gukoresha ubucuruzi, kunoza serivisi, gusubiza ubusabe, kubika records, kurinda sisiteme no gukumira misuse.

Hari uburyo bwo gukoresha amakuru bukenewe kugira ngo twubahirize amategeko, harimo kubika inyandiko z'imari, gukumira fraud no gusubiza ibisabwa n'amategeko cyangwa amabwiriza.

Iyo ukwemera kwawe ari ryo shingiro rikwiye, nko ku butumwa bumwe bwa marketing cyangwa cookies zitari ngombwa, ushobora kubukuramo igihe icyo ari cyo cyose.

Dushobora gusangiza amakuru service providers n'abafatanyabikorwa badufasha gukoresha urubuga, gucunga itumanaho, guhostinga sisiteme, gutunganya subscriptions, gutanga analytics, support cyangwa gukora serivisi wasabye.

Dushobora gusangiza amakuru abatanga infrastructure cyangwa platforms bagira uruhare muri serivisi wasabye, nk'abandika domains, abatanga hosting, abatanga imeyili y'ubucuruzi, cloud vendors cyangwa support platforms.

Dushobora gutangaza amakuru igihe bisabwe n'amategeko, gusubiza ibisabwa byemewe, kurinda uburenganzira cyangwa umutekano, gukora iperereza kuri misuse cyangwa mu gihe cy'ivugururwa ry'ubucuruzi, merger cyangwa kwimura umutungo.

Ntiducuruza amakuru bwite ku bandi bantu kugira ngo bayakoreshe mu marketing yabo bwite.

Urubuga rwacu rushobora gukoresha cookies, log files, analytics tools n'izindi serivisi z'abandi zashyizwemo kugira ngo rwibuke preferences, rumenye uburyo rukoreshwa, runoze imikorere kandi rufashe features nka chat cyangwa forms.

Serivisi z'abandi zashyizwe ku rubuga rwacu zishobora gukusanya amakuru hakurikijwe privacy policies zabo. Iyo zikoreshwa, imikoranire yawe na zo ishobora no kugengwa n'amabwiriza n'uburyo bwabo bwo kurinda amakuru.

Ushobora kugenzura cookies ukoresheje browser settings zawe. Guhagarika cookies zimwe bishobora kugira ingaruka ku bice bimwe by'urubuga cyangwa ku features zimwe.

Tubika amakuru bwite gusa igihe bikenewe mu buryo bufatika ku ntego yakusanyirijweho, harimo gutanga serivisi, gukurikirana, kubahiriza amategeko, kubika records, gukemura amakimbirane n'umutekano.

Igihe amakuru abikwa gitandukana bitewe n'ubwoko bwayo, nature ya serivisi, inshingano z'amasezerano n'ibisabwa n'amategeko cyangwa taxes.

Dukoresha uburyo bw'imicungire, ubuyobozi n'ikoranabuhanga bufatika bwo kurinda amakuru bwite ku kugerwaho n'abatabifitiye uburenganzira, gutakara, misuse, guhindurwa cyangwa gutangazwa. Ariko nta sisiteme ishingiye kuri internet ishobora kwizerwa 100% ko itekanye burundu.

Bitewe n'amategeko akurikizwa n'imiterere y'umubano dufitanye, ushobora gusaba access ku makuru bwite tugufiteho, kudusaba gukosora amakuru atari yo, gusaba gusiba, kwanga uburyo bumwe bwo kuyakoresha cyangwa gusaba ko dukoresha bike.

Ushobora guhagarika kwakira imeyili za marketing ukoresheje unsubscribe link aho iboneka cyangwa utwandikira mu buryo butaziguye.

Niba wemera ko amakuru yawe atakoreshejwe neza, ushobora kubanza kutwandikira kugira ngo dusuzume ikibazo kandi tugikemure.

Bimwe mu bikoresho na service providers dukoresha bishobora gukorera amakuru yawe hanze y'igihugu cyawe. Ibyo bibaye, twishingikiriza ku buryo bukwiye bw'amasezerano, imitunganyirize cyangwa ubwirinzi bufatika bujyanye n'iyo serivisi.

Urubuga na serivisi zacu bigenewe ikoreshwa ry'ubucuruzi n'umwuga muri rusange kandi ntibigenewe abana. Ntidukusanya nkana amakuru bwite y'abana tudafite uburenganzira bubikwiye.

Urubuga rwacu rushobora kugira links zijya ku mbuga cyangwa platforms z'abandi. Ntidushinzwe uburyo izo mbuga zo hanze zubahiriza ibanga.

Dushobora kuvugurura iyi Politiki y'ibanga buri gihe kugira ngo ihuze n'impinduka muri serivisi zacu, imikorere, inshingano z'amategeko cyangwa ikoranabuhanga. Version iheruka izashyirwa kuri uru rupapuro hamwe n'itariki ivuguruye.

Ku bibazo by'ibanga, ubusabe bwa access cyangwa complaints, twandikire kuri info@memiserve.com cyangwa uhamagare kuri +250 783 840 688. Ushobora no kutwandikira ukoresheje contact details zashyizwe ku rubuga rwacu.