Monthly IT and Digital Support Plans
Enterprise Support Plan
Starting from 750,000 RWF per month
Full IT support for organisations that need regular on-site help, system monitoring, and strategic guidance on technology. We manage your systems, support your users, coordinate your vendors, and help you plan and adopt new tools across your organisation. Built for businesses with more advanced needs where technology plays a central role in daily operations.
Package Details
Enterprise Support Plan
Starting from 750,000 RWF per month
What's Included
- •Remote IT support
- •Scheduled on-site support
- •Website, email, and systems administration
- •Vendor coordination
- •User account support
- •Service monitoring
- •Monthly reporting
- •Strategic technology recommendations
- •Guidance and support for adopting new technologies and digital tools
Best For
- ›Organisations with more advanced operational and technical support needs
- ›Businesses looking for structured support in technology improvement and adoption
Notes
- Pricing depends on business size, systems covered, and support complexity.
- Large-scale implementations and specialised projects are quoted separately.
- A service agreement may be required for long-term support engagements.