Monthly IT and Digital Support Plans
Essential Support Plan
Starting from 250,000 RWF per month
Get reliable help with your computers, email, and website without hiring a full-time IT person.
When something breaks, slows down, or needs updating, you have a team to call. We fix problems, talk to your vendors, and give you a monthly report showing what was done. A simple way to keep your technology running so you can focus on your business.
What You Get
6+ deliverables
Clear setup, configuration, and support scope.
Best Fit
2+ use cases
Practical for teams with similar needs.
Commercial Model
Starting from 250,000 RWF per month
Pricing confirmed after scope review.
Overview
This service is designed to help you get results faster without making the process complicated. You can expect support with remote it support, website and email support, and basic troubleshooting. It is especially suitable for small businesses that need regular support without a full in-house it team and organisations that need basic guidance on improving their technology environment. Pricing starts from 250,000 RWF per month, depending on the final scope and requirements.
What You Get
- ✓Remote IT support
- ✓Website and email support
- ✓Basic troubleshooting
- ✓Vendor coordination
- ✓Monthly reporting
- ✓Basic technology recommendations
Ideal For
- →Small businesses that need regular support without a full in-house IT team
- →Organisations that need basic guidance on improving their technology environment
Practical Notes
- iOn-site support may be billed separately if not included in the agreed scope.
- iSupport covers routine business needs; major projects are quoted separately.
- iMonthly pricing depends on the size of support needs.
Related Services
How We Deliver
- 1
We review your needs, current setup, and expected outcome.
- 2
We confirm the scope, deliverables, and quotation.
- 3
We implement, test, and help you start using the service.
Need This Service?
Get a clear quotation and scope before work starts
Tell us what you need, your timeline, and your current setup. We will recommend the right package or propose a tailored scope where needed.
Request a Quotation