Monthly IT and Digital Support Plans
Enterprise Support Plan
Starting from 750,000 RWF per month
Full IT support for organisations that need regular on-site help, system monitoring, and strategic guidance on technology.
We manage your systems, support your users, coordinate your vendors, and help you plan and adopt new tools across your organisation. Built for businesses with more advanced needs where technology plays a central role in daily operations.
What You Get
9+ deliverables
Clear setup, configuration, and support scope.
Best Fit
2+ use cases
Practical for teams with similar needs.
Commercial Model
Starting from 750,000 RWF per month
Pricing confirmed after scope review.
Overview
This service is designed to help you get results faster without making the process complicated. You can expect support with remote it support, scheduled on-site support, and website, email, and systems administration. It is especially suitable for organisations with more advanced operational and technical support needs and businesses looking for structured support in technology improvement and adoption. Pricing starts from 750,000 RWF per month, depending on the final scope and requirements.
What You Get
- ✓Remote IT support
- ✓Scheduled on-site support
- ✓Website, email, and systems administration
- ✓Vendor coordination
- ✓User account support
- ✓Service monitoring
- ✓Monthly reporting
- ✓Strategic technology recommendations
- ✓Guidance and support for adopting new technologies and digital tools
Ideal For
- →Organisations with more advanced operational and technical support needs
- →Businesses looking for structured support in technology improvement and adoption
Practical Notes
- iPricing depends on business size, systems covered, and support complexity.
- iLarge-scale implementations and specialised projects are quoted separately.
- iA service agreement may be required for long-term support engagements.
Related Services
How We Deliver
- 1
We review your needs, current setup, and expected outcome.
- 2
We confirm the scope, deliverables, and quotation.
- 3
We implement, test, and help you start using the service.
Need This Service?
Get a clear quotation and scope before work starts
Tell us what you need, your timeline, and your current setup. We will recommend the right package or propose a tailored scope where needed.
Request a Quotation